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Order & Shipping
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Yes, we provide free curbside freight shipping on all orders. Taxes are calculated at checkout where applicable. When your freight shipment reaches the nearest terminal where your delivery is, an appointment clerk at the terminal will contact you to schedule a weekday 4-hour delivery window. An adult must be available to sign. Drivers are not required to move the shipment into your garage or inside your home. Inside delivery, white glove, and installation are available for an added cost—contact us at (646) 657-8856 for a quote.
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You’ll receive an order confirmation email right after checkout. When your order ships, we’ll email your tracking information. You can reply to any email, or call / text (646) 657-8856 anytime for an update.
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All items are insured during shipping. If your equipment arrives damaged, text photos or call us immediately at (646) 657-8856. We'll arrange a replacement or repair at no cost.
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All items are eligible for return within 30 days if unused and securely repacked in the original packaging. Returns require a warehouse inspection. Return shipping is paid by the customer and deducted from the refund. Packaging that is damaged, missing, or not properly sealed may affect the refund. Call or text (646) 657-8856 to confirm return details for your item.
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Most equipment requires basic assembly and a manual is included with all products. Professional installation is available for an additional fee. For a quote, call/text (646) 657-8856 with your zip code, room (floor) location, and stair count.
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Yes, flexible payment plans available. Apply at checkout to see your options.
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Yes, many products are HSA/FSA eligible with a letter of medical necessity from your healthcare provider. Select Trumed to generate one at checkout.
Let customers speak for us
TKO Rubber Curl Barbell Set, Highly Recommended.
Our Homeowner association just purchased a TKO rubber curl barbell set from Competitors Outlet. To start, the service we received from Competitors Outlet was outstanding. They maintained communication with us throughout the delivery process. The TKO rubber curl barbell set is very high quality and the residents of our community love the new addition to our fitness center. We highly recommend TKO products and Competitors Outlet.
Philip Caroleo VP
Renaissance at West Villages HOA
My Private Oasis
This is our 2nd Sauna from Competitor’s Outlet. When we sold our house, the new owners asked to keep it, so we got a bigger one!! It is beautiful and was easy to put together. We use it several times a week and I’m always amazed at how much better I feel. After a long day at the office, I look forward to it to relax and it’s wonderful for the long, cold winter days where we live. I love the sound system for music or if I am catching up on a show. You won’t be disappointed with this purchase and I completely recommend buying from Competitors Outlet. The staff is great to work with.
It's perfect, and working well!
It showed up quickly and husband and I were able to assemble. Working well! One thing with delivery that other's might want to know...once it arrived in town the local delivery company didn't call me to set up local delivery. But I was able to track down a contact person, reach out, and they pretty quickly got me scheduled.
Exceptional Follow-Up and Customer Care for Our Academy
Competitors Outlet didn’t just wait for me to reach out—they followed up to make sure everything with our Traditional Sauna - HL400SN was working perfectly. That’s when I mentioned my sauna door had arrived warped. They immediately took action and resolved the issue with a timely replacement.
This sauna was purchased for our Jiu-Jitsu academy, and having reliable equipment and responsive support is essential. Their proactive customer service and genuine care for customer satisfaction truly set them apart. I wouldn’t hesitate to recommend them!
GREAT SAUNA
Molly followed up after delivery to make sure I had received everything and if I was happy. This was a Christmas present , it is awesome. Customer service was great, product has worked perfectly so far. We are truly delighted.
Dumbbell Rack
Great for tight spaces. Really happy with it.
Alaric Degrafinried
TKO 10 Pair Vertical Dumbbell Rack 840VDR10
TKO Utility Bench
This TKO utility bench is very sturdy and compact. It doesn't take a lot of room and the height of the seat is just perfect for me. I use this bench for seated viking press and other shoulder press. It's a great bench for home use.
Hoa Nguyen
TKO Utility Bench 862UB
sauna
We are currently enjoying our new sauna every morning.
Lauren B. MCcabe
Dynamic Barcelona Sauna 1-2-person Low EMF Far Infrared DYN-6106-01
Love my Power Plate Move
Love my Power Plate Move. For me it's the best effective workout. Would highly recommend; so many benefits. Shipping took longer than I expected, but I am happy with my purchase.
Mary Wright
Power Plate MOVE - Vibration Trainer
Bumper plates.
Bumper plates are great! Well worth the price. Very pleased with the purchase! Thanks Shelly for all your help!
Steve Book
Synergee Color Bumper Plates Pairs
Great product & Service!
I can’t thank Shelly enough for the amazing follow up and customer service. She seems to always be available, and extremely helpful.
My product was delivered quickly and in excellent shape. I will be using this company for further purchases.
Excellent quality
The dumbbell set purchase was a great decision. High quality appearance, sturdy construction, excellent customer service.
Justin Von Loh
Synergee Rubber Hex Dumbbell 5-50 LBs Set with Rack
Awesome!
I absolutely love the Kettlebell rack! It's sturdy, well made and looks great
Benjamin Gelsomino
Synergee Kettlebell Storage Rack
Attentive Service & Seamless Transaction
Purchased a wheelchair accessible upper body erg for our facility, and could not be happier with our newest addition to our gym. Competiitors Outlet's support and service through the transaction to final delivery was seamless. Would reccomend.
Very Happy
I LOVE this unit! It has the same length seat as our previous model so I can stretch out!
What customers think about the store
Fitness equipment retailer praised for exceptional customer service, particularly staff member Shelly. Fast shipping, competitive pricing, and quality products including saunas, gym equipment, and dumbbells. Customers highlight responsive communication, proact...
AI-generated from customer reviews.
Delivery Quality Sauna Service