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CLMBR Return Policy

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If you are not satisfied with your CLMBR machine, you can request a return within thirty (30) days after your delivery. CLMBR’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty.

Because of the size and weight of our fitness products, we do not offer a refund for any shipping or delivery charges that you may have paid to receive your CLMBR. Returns will be charged an additional return shipping fee of $350 or more for the CLMBR, depending on your location.

If your CLMBR is returned in damaged condition, with missing parts, or otherwise has signs of abuse, CLMBR and Competitors Outlet reserves the right to refuse a refund or to charge additional restocking fees, at CLMBR’s discretion. You may be charged a restocking fee.

The following merchandise may not be returned or exchanged if they have been worn, used, or purchased marked down/sale item:

  • Water Bottles
  • In-Ear Headphones
  • Heart Rate Monitors

All other returns must be made within 30 days of purchase and must be shipped with the original packaging. CLMBR and Competitors Outlet is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

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